At KRISH E MARG, we understand that circumstances may arise where you need to cancel an order. Please review our cancellation policy carefully to understand your options and the procedures for cancelling an order.
1. Eligibility for Cancellation:
- Orders may be cancelled within a specified period after purchase, typically before the order has been processed for shipping.
- Once an order has been processed for shipping, it cannot be cancelled. In such cases, please refer to our Return Policy for information on initiating a return.
2. Cancellation Process:
- To cancel an order, please log in to your account on the Platform and navigate to the "Order History" section.
- Locate the order you wish to cancel and follow the provided instructions to initiate the cancellation process.
- If the cancellation option is not available online or if you encounter any issues, please contact our customer support team for assistance.
3. Cancellation Period:
- The cancellation period may vary depending on the specific product or service ordered. Please refer to the product description or contact our customer support team for information on the cancellation period applicable to your order.
4. Refund for Cancelled Orders:
- If you successfully cancel an order within the specified cancellation period, any payments made for the cancelled order will be refunded to the original payment method used for the purchase.
- Refunds for cancelled orders will be processed in accordance with our Refund Policy.
5. Communication:
- For any questions or assistance regarding order cancellations, please contact our customer support team through the provided contact information on the Platform.
6. Policy Changes:
- KRISH E MARG reserves the right to modify or update this Cancellation Policy at any time. Any changes will be effective immediately upon posting on the Platform.
Thank you for shopping at KRISH E MARG. We strive to provide a seamless shopping experience and are committed to assisting you with any cancellations or inquiries you may have. If you need further assistance, please don't hesitate to reach out to us at contactus@krishemarg.com.
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